HOW WE HELP
How we help?
1.
ASSESSMENT & DATA EXPLORATION
The best place to start on any data journey is actually to start with the end in mind. Our team sit down with you to understand your ultimate goals and outcomes – the big picture; what data you’d like to have visualised, what you’d like to project and analyse and what key metrics you’d ultimately like to predict through modelling, machine learning and AI.
We take the time to understand the benefits of realising your goals and break down potential ROI and what this might mean for your business. From there, we create a functional map of your current systems, processes, data access and general data architecture of the status quo. We highlight potential roadblocks and provide further recommendations related to your goals regarding what’s possible and how to maximise your current technology architecture.
This forms STAGE 1; The Map from Quo to Go.
2.
STRATEGY & DESIGN
Once the initial assessment and data gathering component is complete and all potential parameters are mapped out, our team is in a position to recommend a strategy and design.
This design won’t be tied to any particular technology but will be tailored to suit your budget, business goals and future scale aspirations.
3.
IMPLEMENTATION – BUILD & TEST
This is when rubber meets the road. Our team will come in and get the wheels moving; implementing the strategy, architecture and design created off the back of the goals assessment. Our experienced project leads will manage each milestone according to a detailed work plan to ensure key deliverables are implemented on time and in alignment with the broader vision.
Our stakeholders are treated as partners through the entire process ensuring they are involved in the transformation with scheduled project reviews and daily engagement with the team.
Once the frameworks are developed, the team will run a series of tests to ensure the system and tools will stand the test of time with increased data volume and variance. Checks and balances are addressed; does it achieve the outcome we had intended in line with the broader vision? Any iterations and adjustments are implemented as required.
4.
ONBOARDING & TRAINING
Our research shows us that the degree to which our clients’ achieve their vision is directly proportionate to the degree of employee buy-in, uptake and utilisation of the tools we create!
Post-implementation onboarding and training is an essential step to fully realising the benefits of your suite of tools and to ensure extraction and analysis of the data is effective and can impact broader business decision making in real-time!
5.
MANAGED SERVICES
Maybe you just need someone to oversee your current environment, perform tweaks, updates, new data integration, monitor overall functioning and quickly respond to incidents and any ad-hoc service level requests from your team!
Our Managed Services team acts like on-site support but without the commitment, overhead and running costs! We understand business requirements are dynamic; we’re only there when you need us and can ramp up or pull back as required.
Our team conduct proactive monitoring, management, and maintenance to keep your environment up to date and operational long-term either on-site or virtually as required.
6.
POST-IMPLEMENTATION SUPPORT
Once the tools are up and running and we have trained the team and all is humming along nicely its inevitable the users will find they require further metrics, a change in dashboard visualisation or require back end data integration tweaks.
We also find it useful to stick around to ensure things stay sunning clean, quick and efficiently as more data or more sources are added and continue to monitor this for a period of time that gives us full confidence you can fly on your own!
